Call: Claims (0203) 794 9294

Customer Support

We’re here to make buying your multi gadget insurance or phone insurance as easy as possible.  However, we know that you may have some questions or prefer to speak to someone.

Just use our contact details on this page, and you can get in touch with our friendly and efficient staff, who will be more than happy to help you.

Making A Claim

If you need to make a claim, call

0203 794 9294

Remember to have as much information to hand as possible.
We’ll deal with your claim as quickly as we can.

Give us a call

on 0191 519 4000

We’ll try and answer any questions you may have quickly and efficiently.


Complete the contact form and we’ll call you back.

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    Headquarters Address

    Ferndale House, 70/71 North Road, Boldon Colliery, Tyne and Wear NE35 9AX

    Email us at

    Office Opening Hours

    Monday to Thursday 9.30 am to 5.00 pm

    Friday 9.30 am to 3.00 pm

    Don’t forget you can buy your policy Online. Please contact us by phone or email should you wish to make an adjustment on your policy.